l o a d i n g

Frequently Asked Question

Didn't find the right answer? Feel free to send an email to "info@freelansly.com" and ask your questions to our support team.

1. What is Freelansly?

Freelansly is a dynamic freelancing platform designed to revolutionize the freelancing landscape by creating an empowering, inclusive, and financially rewarding environment for freelancers around the globe. We connect talented freelancers with clients, offering a wide range of categories and subcategories to suit diverse talents and interests.

2. How do I sign up as a freelancer?

To register as a freelancer, please visit our website at https://freelansly.com/. Click on the "Sign Up" button and select the "Join as a freelancer" option. Fill out the required fields, verify your email address, and complete your profile. This will enable you to start searching for freelance jobs that align with your skills, or to create new projects tailored to your talents, knowledge, interests, and abilities.

3. How do I sign up as a client?

To register as a client, please visit our website at https://freelansly.com/. Click on the "Sign Up" button and select the "Join as a Client" option. Provide the necessary information, confirm your email address, and finalize your profile. This process will allow you to begin searching for services and place orders for the projects and gigs you require.

4. How can clients find freelancers?

Clients can find freelancers by browsing through the categories and subcategories on our platform or by using the search function to find freelancers with specific skills or experience. Clients can also post a job and receive proposals from interested freelancers.

5. What are the fees for using Freelansly?

Freelansly charges a low service fee on transactions processed through our platform. The 10% to 3% fee structure is designed to be fair and transparent, ensuring that freelancers retain the majority of their earnings.

6. How do payments work on Freelansly?

Payments on Freelansly are processed through our secure payment system. Clients pay upfront for the services, and the funds are held in escrow until the job is completed to their satisfaction. Once the job is approved, the payment is released to the freelancer. Freelancers can withdraw their earnings daily without any fees.

7. Can I cancel a job or request a refund?

Yes, both clients and freelancers have the ability to cancel a job under certain conditions. Refunds may be issued depending on the circumstances of the cancellation and in accordance with our Cancellation and Refund Policy.

8. How does Freelansly ensure the quality of freelancers?

Freelansly has a comprehensive vetting process for freelancers, including profile reviews, skill assessments, and client feedback. We also offer a level system that allows clients to choose freelancers based on their experience and performance on the platform.

9. Is my personal information safe on Freelansly?

Yes, your privacy and security are our top priorities. We implement robust security measures to protect your personal information and ensure it is handled in accordance with our Privacy Policy.

10. How can I contact Freelansly support?

If you need assistance or have any questions, our support team is here to help. You can contact us via email at "info (at) freelansly.com".

11. How can I leave feedback or report a problem?

We welcome feedback and encourage you to report any issues or concerns by contacting us directly via email at "info (at) freelansly.com". Your input helps us improve our platform and serve our community better.