Freelansly is a dynamic freelancing platform designed to revolutionize the freelancing landscape by creating an empowering, inclusive, and financially rewarding environment for freelancers around the globe. We connect talented freelancers with clients, offering a wide range of categories and subcategories to suit diverse talents and interests.

To register as a freelancer, please visit our website at https://freelansly.com/. Click on the "Sign Up" button and select the "Join as a freelancer" option. Fill out the required fields, verify your email address, and complete your profile. This will enable you to start searching for freelance jobs that align with your skills, or to create new projects tailored to your talents, knowledge, interests, and abilities.

To register as a client, please visit our website at https://freelansly.com/. Click on the "Sign Up" button and select the "Join as a Client" option. Provide the necessary information, confirm your email address, and finalize your profile. This process will allow you to begin searching for services and place orders for the projects and gigs you require.

Yes, registering on Freelansly is free for both freelancers and clients.

Click on the 'Login' button at the top right of the homepage and enter your username and password.

Click on the 'Forgot Password' link on the login page and follow the instructions to reset your password.

Please contact support through our Help and Support Center or send an email to "info (at) freelansly.com" if you need to deactivate your account.

Include a professional photo, detailed descriptions of your skills, past work experiences, and a portfolio of your projects.

Clients can provide their company details, project history, and reviews from previous freelancers.

Yes, you can update your profile information at any time from your dashboard.

Go to your profile settings and add skills from the predefined list or create custom skills.

Click on 'Post New Project' from your freelancer dashboard and fill out the project details form.

Yes, you can edit the project details at any time you like.

Use the messaging system on your dashboard on Freelansly to send messages directly.

Yes, for security and record-keeping purposes, all communication should be conducted through the platform.

Payments are made through the platform using the payment gateway. You can pay with a credit card, PayPal, or bank transfer.

Yes, all payments are processed through secure payment gateways to ensure safety and confidentiality.

Freelancers can withdraw their earnings through their preferred payment method set up in their account settings.

Freelansly charges a low service fee on transactions processed through our platform. The 10% to 5% fee structure is designed to be fair and transparent, ensuring that freelancers retain the majority of their earnings.

Invoices are automatically generated and can be downloaded from your account dashboard.

Payments on Freelansly are processed through our secure payment system. Clients pay upfront for the services, and the funds are held in escrow until the job is completed to their satisfaction. Once the job is approved, the payment is released to the freelancer. Freelancers can withdraw their earnings daily without any fees.

We have a dispute resolution process in place. Please contact our support team for assistance.

You can report any issues with users by contacting our support team.

Freelansly offers email support and support tickets for all users.

While Freelansly facilitates finding top-quality freelancers, the specific terms and satisfaction guarantees should be agreed upon in the project order between the client and the freelancer.

Freelansly has a dispute resolution process that involves mediation between the parties, and if necessary, intervention from our dispute resolution team.

Freelansly offers support through its dispute resolution process but legal actions due to breaches are generally outside Freelansly’s scope and require legal advice.

If an issue isn't resolved to your satisfaction by customer support, you can request to escalate the matter to a senior manager or the relevant department for further review.

Clients and freelancers can track project progress through the dashboard, where milestones, deadlines, and updates are posted.

Yes, both clients and freelancers have the ability to cancel an order under certain conditions. Refunds may be issued depending on the circumstances of the cancellation and in accordance with our Cancellation and Refund Policy.

We advise discussing any deadline extensions or modifications directly with the freelancer or client. If an agreement cannot be reached, please contact our support team.

Violations can result in account suspension or termination, depending on the severity of the breach.

Provide clear, detailed descriptions, fair pricing, and realistic deadlines. High-quality projects tend to attract experienced clients.

Regularly check order updates, communicate with your freelancer, and use the order management tools provided by Freelansly.

Freelansly charges freelancers a service fee which is a percentage of their earnings, typically ranging from 5% to 10%, based on their freelancing levels.

Utilize the order management tools available on the platform to keep track of deadlines, milestones, and communications for multiple orders.

Withdrawing from an order should be a last resort and might involve penalties unless there are extenuating circumstances. Communicate with the client and Freelansly support for assistance.

Yes, your privacy and security are our top priorities. We implement robust security measures to protect your personal information and ensure it is handled in accordance with our Privacy Policy.

We use industry-standard encryption and secure servers to protect all user data and communications.

Personal information is only accessible to necessary Freelansly staff and is not shared with other users or third parties without your consent.

Contact our support immediately if you suspect your account has been compromised.

Report any technical issues to our support team via email.

Yes, Freelansly is fully responsive and accessible on various mobile devices, including tablets and smartphones.

We regularly update the platform to introduce new features and improvements. Users are notified of major updates and changes.

After project completion, you can leave a review on the freelancer’s profile via the project dashboard.

No. Reviews cannot be edited after submission.

Reviews are crucial as they help maintain the quality and reliability of our community. They inform future clients about the freelancer’s performance.

Yes, if you believe a review is unfair or violates our guidelines, you can appeal for a review by contacting support.

No, Freelansly maintains transparency with all fees clearly.

Freelansly supports major currencies including USD, and several others to accommodate international transactions.

Freelancers are responsible for their own taxes.

Yes, clients can offer bonuses to freelancers for exceptional work directly through the platform's payment system.

Refunds are handled on a case-by-case basis, depending on the terms of the service agreement and the completion status of the project.

Users can become verified by completing a verification process that includes identity checks and, for freelancers, skills assessments.

No, there are no limits to the number of projects freelancers can create or clients can order for on Freelansly.

Payments made through Freelansly are protected by an escrow system, ensuring that funds are released only upon milestone completions.

Freelansly accepts various payment methods including credit cards, PayPal, and bank transfers.

Freelansly provides freelancers with annual earnings summaries, but freelancers are responsible for their own tax reporting and compliance.

Use Freelansly's escrow service to secure payments until project milestones are met, ensuring both parties are protected.

Freelansly has a comprehensive vetting process for freelancers, including profile reviews, skill assessments, and client feedback. We also offer a level system that allows clients to choose freelancers based on their experience and performance on the platform.

If you need assistance or have any questions, our support team is here to help. You can contact us via email at "info (at) freelansly.com".

We welcome feedback and encourage you to report any issues or concerns by contacting us directly via email at "info (at) freelansly.com". Your input helps us improve our platform and serve our community better.

Yes, you can operate as both a freelancer and a client using two different emails. You can manage separate profiles for each role within two different accounts.

Update your profile whenever there are significant changes to your skills, experience, or portfolio to keep it current and attractive to potential clients.

Use translation tools and ensure clear and simple communication. Freelansly may offer language support for major languages in future updates.

Freelansly allows multiple profiles per user, and you can list multiple skill sets within your multiple profiles.

Yes, top-performing freelancers may be eligible for Freelansly’s special rewards, which include benefits like reduced fees, higher visibility, and exclusive promotion opportunities.